FAQs and shipping

▪Where are you based ?

We're happily based in Paris, France - the capital of love !


▪ How does shipping work ?

Crescendoo partners with global merchants in order to provide you the best prices and the most interesting quality.

This means that your order is shipped from global areas such as the United States. Unfortunately our global suppliers do not provide tracking numbers.

Because we ship directly from our partners, your item may take 3-5 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way :)

We offer international shipping options too - no matter where you are, you can buy from us!


▪ What if I need to return something ?

No worries! Contact us right away and we'll happily help guide you through the process.

▪ How do we contact you with press inquiries ?

Send us an email at: groupecrescendoo@gmail.com we'll get back to you as soon as we can.



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